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Our Story

About Smart Post

We built the platform we always wished existed — one system that handles every part of running a hospitality business.

Who we are

Born in Cambodia,
built for the world

Smart Post was founded in Phnom Penh with a simple belief: small and medium businesses deserve enterprise-grade tools without the enterprise price tag.

We watched café owners juggle three different apps, hotel managers lose reservations in spreadsheets, and restaurant kitchens struggle with paper order slips. We knew there had to be a better way.

Today, Smart Post powers 500+ businesses across Cambodia and the region — from street-side cafés to multi-branch restaurant chains and boutique hotels. Our all-in-one platform covers POS, restaurant orders, hotel management, stock control, multi-currency payments, and detailed analytics.

We are built, supported, and continuously improved by a passionate local team who understands the real challenges of running a business in Southeast Asia.

500+
Businesses Served
17
Modules Built
99.9%
Uptime SLA
24/7
Customer Support
Our Values

What drives us every day

Our values are not wall decorations. They shape every product decision, every support reply, and every line of code.

Speed & Simplicity

Complexity kills adoption. We relentlessly simplify — so a new staff member can be productive on day one with zero training.

Reliability First

Your business cannot afford downtime during a dinner rush. We obsess over uptime, data integrity, and graceful error recovery.

Customer-Centric

Every feature we build starts with a real customer problem. We listen carefully, then build thoughtfully.

Local Expertise

We understand Southeast Asian business realities — from Bakong QR payments to multi-currency operations and local tax requirements.

The Team

People behind Smart Post

A small, focused team of engineers, designers, and hospitality veterans based in Phnom Penh.

PK
Piseth Kong
Founder & CEO

Visionary behind Smart Post with deep expertise in hospitality technology and business systems across Southeast Asia.

DT
Dragon Tech Team
Engineering

Our engineering team designs, builds, and maintains the Smart Post platform — ensuring it's fast, stable, and always improving.

CS
Customer Success
Support & Onboarding

Our support team is on call to help you set up, train your staff, and get the most out of every Smart Post feature.

PD
Product & Design
UX & Product

We make Smart Post intuitive and beautiful — constantly refining the interface based on real customer workflows.

Milestones

Our journey so far

2021
Founded in Phnom Penh
Smart Post launched as a focused POS system for cafés and restaurants, with our first 10 customers in Phnom Penh.
2022
Restaurant & Kitchen Module
Added kitchen display screens, table management, and multi-branch support. Reached 50 active businesses.
2023
Hotel & Room Management
Expanded into hospitality with booking management, room control, and guest check-in/out flows. Customer base grew 3×.
2024
Bakong QR & Multi-Currency Payments
Integrated Cambodia's Bakong KHQR payment system and added full multi-currency (KHR/USD) support. 200+ businesses.
2025
Cloud SaaS Platform Launch
Transitioned to multi-tenant cloud architecture. Launched subscription tiers, advanced analytics, and 17-module suite. 500+ businesses.

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